Texting Privacy Policy
Sane Space, PLLC (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Sane Space PLLC collects and uses information about you when you opt-in to receive SMS messages from us.
How to opt-out from receiving SMS messages from us
You have the right to opt out of receiving SMS messages from us at any time. To opt out, reply ‘STOP’ to any message you receive from us, or contact us at
info@sanespace.com to request removal from our messaging list.
Information we collect
When you opt-in to receive SMS messages, we collect:
- Your phone number
- Consent to send SMS messages
- Your basic contact information
- Your messaging history with us
How we collect your information
We may collect your information directly from you, such as when you complete a form or contact us automatically, such as when you interact with any of our digital properties; or from others, such as when we receive information about you from third parties.
How we use your information
We use your information to:
- Send you the SMS messages you’ve opted-in to receive
- Provide updates or other relevant content based on your preferences
- Implement your choices
- Operate our business
Disclosures of your information
We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. We may disclose your information to our affiliated companies; to third-party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financial transaction, or sale of assets; as required by law or administrative order; and to assert claims or rights or to defend against claims.
Protection of Information
We take steps to protect your information against unauthorized use or disclosure.
Updates
We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice before the change becomes effective.
How to contact us
You can reach us by texting the word “HELP”. You may also contact us directly as our main office by phone at (304)-220-0041 or by email at
info@sanespace.com.
Informed Consent for Text (SMS) Messaging
As part of our services, and with your prior express written consent, we would like to send text (SMS) messages to the mobile number you list below in the consent section of this form.
Text (SMS) Messaging Purpose and Description:
The text (SMS) messaging service provides you with the ability to have conversations with us; to request appointment reschedules; to request us to contact you; or for us to request that you contact us for additional interactions. The text messaging service is not for treatment and no protected health information will be shared by text.
Important Information:
- Opt-Out: You can stop receiving messages from us at any time by replying to our texts with the word “STOP” to opt out.
- Consent: Consent is not required to purchase goods or services.
- Help: You can also reply to our texts with the word “HELP” for help, or by contacting us by phone at (304) 220-0041 or by email at info@sanespace.com.
- Message Frequency: Message frequency varies.
- Costs: Message and data rates apply.
- Terms and Conditions and Privacy Policy: Carefully review the Terms and Conditions and Privacy Policy.
Consent:
I agree to receive text message for general conversations, including to request appointment reschedules; to request us to contact you; or for us to request that you contact us for additional interactions at this phone number: (304) 220-0041
I understand that I will receive text (SMS) messages until I reply “STOP” and that I can reply “HELP” at any time to receive help. I further understand that message and data rates apply, and the message frequency will vary. I acknowledge that I have received and reviewed the Terms and Conditions and Privacy Policy.
Texting Terms and Conditions
By opting in to receive SMS messages from Sane Space, PLLC, (“we”, “us”, “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Sane Space, PLLC, for purposes of general communication, feedback, and general two-way communication about my relationship with Sane Space, PLLC. Message and data rates may apply.
Message Frequency
You will receive more than one message from us unless you opt out. While messaging frequency varies, you will likely receive messages pertaining to your account with us as you request or up to eight message per month. We reserve the right to alter the frequency of messages at any time to increase or decrease the total number of messages. The company and carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy.
Cancellation/Opt-Out Instructions
You can opt-out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
Text the word “HELP” for support. Please note, texting cannot be used for crisis services. Please call us directly or call 911 if experiencing a crisis. You may also contact us directly by telephone at (304) 22-0041 or by email at
info@sanespace.com
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.
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